Intelligent Case Management Solution
Modern, secure, and intelligent case management for government, banking, and enterprise teams
DigiCase is an intelligent, end-to-end case management solution that simplifies how your organization captures, routes, tracks, and resolves cases—faster and smarter.
Highlights Grid:
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✅ Seamless Case Submission
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⚙️ Smart Routing & Escalation
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📊 SLA Tracking & Audit Logs
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🧠 Integration with CXLink for Real-Time Triggering
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🔐 Role-Based Access & Full Control
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🌐 Web & Mobile Ready
How It Works
Steps:
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Customer submits a case or feedback
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CXLink detects issues and sentiment
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DigiCase auto-creates and routes the case
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Teams collaborate and resolve it
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Customer receives resolution + follow-up
Built for All Industries
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🏛️ Government – Citizen case resolution & service requests
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🏦 Banks – Complaints, fraud alerts, KYC issues
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🏢 Telecom – HR, IT helpdesk, vendor support
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🛡️ Insurance – Claims, policy queries, service issues
Why Teams Choose DigiCase
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Built on the scalable DigiXP platform
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Fast deployment, cloud-ready
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Full audit compliance and SLA tracking
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Native integration with CXLink and eCare
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Custom workflows with no-code configuration
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Proven in banking, government, and nonprofit sectors
Let’s Modernize Your Case Management
🌟 Schedule your DigiCase demo? Contact us today!