Press Release

FFS Signs a Strategic Partnership Agreement with Momentum Design Lab (in PDF)

For Immediate Release

FFS Signs a Strategic Partnership Agreement with Momentum Design Lab

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FFS compliments its eMasraf Cross-Channel Customer Experience Digital Banking Solution with Momentum Design Lab, the #1 rated UX Agency, Customer Experience Consulting Service to deliver a complete Customer Journey for Financial Institutions

Dubai, United Arab Emirates – Wednesday, 22 November 2020, FFS Software Solutions Company LLC (FFS®), the first-choice software provider of financial solutions, announced today that signed a strategic partnership agreement with Momentum Design Lab.

“FFS is always committed to the financial industry to deliver customer experience solutions and service to meet its client demand for personalized and behavior aware system. Our partnership with Momentum Design Lab will enable us to help our clients in the the financial industry to transform and meet the disruption challenge by designing a customer journey and mapping it our eMasraf customer experience digital banking solution.” Said Haitham S. Al-Faris, Chairman and CEO at FFS Company.

Through this strategic partnership FFS will market Momentum Design Lab UX consulting services throughout the Middle East while Momentum Design Lab will be able to bundle FFS eMasraf Customer Experience Digital Banking solution with their services globally.

“Momentum is excited to partner with FFS to deliver frictionless customer experiences to the Middle East's Financial Services market” commented Mr. David Thomson, Managing Director of Momentum Design Lab. 

  • Through this partnership, FFS Company will combine its eMasraf Cross-Channel Customer Experience Digital Banking Solution with Momentum Design Lab use innovation and human-centered design to create meaningful user experience that:
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    • Create CX/UX strategy that delivers user personas, CX/UX journey mapping, and define CX digital opportunities;
    • Create from concept to development-ready design with UI design sprint planning, UI design and prototyping and Visual design;
    • Offer the right product to the right customers at the right time;
    • Offer a seamless and consistent experience across multiple channels;
    • Offer a smoother, faster, safer and instant experience from registration to account engagement;
    • Simplify and drive active consumer engagement across all channels;
    • Deliver consistent and long-term powerful innovations for customer;
    • Choreograph customer interactions to drive personalized, pre-designed products based on customer behavior captured across all channels.

About Momentum Design Lab   Momentum Design Lab help global brands, startups and enterprises use innovation and human-centered design to create meaningful user experiences.
For more information, please visit: https://momentumdesignlab.com
About FFS®  

FFS Software Solutions Company LLC (FFS®) is a UAE Company, headquartered in Dubai, with regional offices and presence around the Middle East.


FFS® First Financial Solutions (FFS) is a leading software development and consulting firm focused on making the financial solutions more efficient and effective for commercial, investment and central banks.


FFS® aims to the First-Choice financial software solutions provider to financial institutions wherever they are. FFS® will focus on providing solutions to enhance the financial capabilities of banks.


For more information, please visit: www.FFSCompany.com

 

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FFS Software Solutions Company LLC

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