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FFS Support Center
We're Here
When You Need Us
Access resources, get answers, and reach our support team directly. FFS Support covers all five platforms — DigiXP, CXLink, DigiCase, DigiCharity, and eMasraf.
Support Resources
Everything You Need to Find Answers Fast
Self-serve, search, or reach us directly — we make getting help simple.
Contact Us
Reach Our Team Any Way You Prefer
Multiple channels available — choose the one that works best for your situation.
For non-urgent issues, documentation requests, and general enquiries.
Send Email →Chat with our support team on WhatsApp — fastest response during business hours.
Open WhatsApp →Submit tickets, track status, and manage your support history online.
Open Portal →Speak directly with a support engineer during Dubai business hours (9AM–6PM).
Call Now →FFS headquarters — for in-person meetings and on-site support engagements.
Get Directions →For new enquiries, solution demos, and commercial discussions.
Email Sales →Support Plans
Choose the Right Support Tier
Three tiers of support — from standard to a fully dedicated engineer on your account.
Need Help Now?
Our Support Team is
Ready to Help
Reach us by email, WhatsApp, phone, or through the support portal. We respond to all requests within our agreed SLA windows.