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Running on top of FFS Middle Office Digital CX Platform, with set of component to choreograph series of events to track interactions and transactions across all integrated channels and touch-points, then respond appropriately with a tailored content mapped to customer behavior and needs.
Solution
Our Solutions
eMasraf Products
FFS CXLink
The CXLink is an application that you can use to set up and manage customer behaviors, which are a choreographed series of interactions across integrated channels. In a scenario, you anticipate and track the actions of the people (content group) who behaved in a way that will trigger an even-driven scenario to respond appropriately triggering an action to push a content item for those on specified time and channel.
FFS CXLink
The CXLink is an application that you can use to set up and manage customer behaviors, which are a choreographed series of interactions across integrated channels. In a scenario, you anticipate and track the actions of the people (content group) who behaved in a way that will trigger an even-driven scenario to respond appropriately triggering an action to push a content item for those on specified time and channel.
Read moreFFS eMasraf Retail
Banks are increasingly looking for ways to maximize their reach, customer retention, share of wallet, profitability, and satisfaction while reducing the overall costs associated with managing the firm’s total relationship with a customer...
FFS eMasraf Retail
Banks are increasingly looking for ways to maximize their reach, customer retention, share of wallet, profitability, and satisfaction while reducing the overall costs associated with managing the firm’s total relationship with a customer...
Read moreFFS eMasraf Corporate
eMasraf Corporate is designed with all the needed capabilities need by corporate client of the bank with multi-user, multi-level and workflow process...
FFS eMasraf Corporate
eMasraf Corporate is designed with all the needed capabilities need by corporate client of the bank with multi-user, multi-level and workflow process...
Read moreFFS eMasraf Mobile
Running from a unified min-channel platform, delivers customer experience that is responsive with all the capabilities of the web-channel...
FFS eMasraf Mobile
Running from a unified min-channel platform, delivers customer experience that is responsive with all the capabilities of the web-channel...
Read moreFFS eMasraf Onboarding
eMasraf Onboarding application is an end-to-end solution, that enable financial institutions to transform the account creation process to be totally digital and identify customers and verifying their identity securely, to reduce customer’s accusation time and costs.
FFS eMasraf Onboarding
eMasraf Onboarding application is an end-to-end solution, that enable financial institutions to transform the account creation process to be totally digital and identify customers and verifying their identity securely, to reduce customer’s accusation time and costs.
Read moreFFS Investment
It enables wealth managers and investment organizations to offer their clients un-matched customer experience capabilities to manage the relations and increase the average business size...
FFS Investment
It enables wealth managers and investment organizations to offer their clients un-matched customer experience capabilities to manage the relations and increase the average business size...
Read moreTeam Member
Our Awesome Creative
Team Member
Haitham Alfaris
Ahmed Samir
Ahmad Adly
Process
Our Working Process
Select A Project
We have the technology and industry expertise to develop solutions that can connect people and businesses across variety of mobile devices.
Project Analysis
We have the technology and industry expertise to develop solutions that can connect people and businesses across variety of mobile devices.
Deliver Result
We have the technology and industry expertise to develop solutions that can connect people and businesses across variety of mobile devices.
We have a proven track records of solving critical disruption facing digital businessesby bridging the gap between transactional systems and customer interactions
8
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Happy eMasraf Client
130000
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Happy eMarsaf Retail Live Users
12000
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Happy eMasraf Corporate Live Users
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