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Watch this video, Don’t stand still… raise your bar today!

Running on top of FFS Middle Office Digital CX Platform, with set of component to choreograph series of events to track interactions and transactions across all integrated channels and touch-points, then respond appropriately with a tailored content mapped to customer behavior and needs.

Solution

Our Solutions

FFS Products

FFS CXLink CXM Application

The CXLink is an application that you can use to set up and manage customer behaviors, which are a choreographed series of interactions across integrated channels. In a scenario, you anticipate and track the actions of the people (content group) who behaved in a way that will trigger an even-driven scenario to respond appropriately triggering an action to push a content item for those on specified time and channel.

FFS CXLink CXM Application

The CXLink is an application that you can use to set up and manage customer behaviors, which are a choreographed series of interactions across integrated channels. In a scenario, you anticipate and track the actions of the people (content group) who behaved in a way that will trigger an even-driven scenario to respond appropriately triggering an action to push a content item for those on specified time and channel.

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FFS eMasraf Rich Functionality Digital Banking

Banks are increasingly looking for ways to maximize their reach, customer retention, share of wallet, profitability, and satisfaction while reducing the overall costs associated with managing the firm’s total relationship with a customer...

FFS eMasraf Full Feature Digital Banking

Banks are increasingly looking for ways to maximize their reach, customer retention, share of wallet, profitability, and satisfaction while reducing the overall costs associated with managing the firm’s total relationship with a customer...

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FFS DigiXP Unified Platform

FFS DigiXP Unified Digital Experience Platform is integrating transactional systems and customer interactions into a unified platform to deliver consistent customer experience across all channels...

FFS DigiXP Unified Platform

FFS DigiXP Unified Digital Experience Platform (DXP) is the most complete omni-channel digital solution of integrated set of technologies, based on a unified platform, that provides a broad range of audiences with consistent, secure and personalized access to information and applications across many digital touch-points, to run all your business operation virtually from end-to-end.

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Team Member

Our Awesome Creative

Team Member

Haitham Alfaris

Chairman & CEO
Experience: Over 35 years of executive management of leading IT companies (AFiT, FFS, NESM) Education: BSc in Computer Engineering from the University of the Pacific, California, USA.

Ahmed Samir

COO
Experience: Over 25 years of IT management experience (AFiT, FFS) Education: BSc in Engineering from Helwan University, PMP VP Member.

Ahmad Adly

Service Delivery Manager
Experience: Over 19 years implementing projects in Germany, Jordan, Bahrain, Kuwait & Morocco (AFiT, ITS, FF) Education: Ain Shams University - BioPhysics
Process

Our Working Process

1

Select A Project

We have the technology and industry expertise to develop solutions that can connect people and businesses across variety of mobile devices.

2

Project Analysis

We have the technology and industry expertise to develop solutions that can connect people and businesses across variety of mobile devices.

3

Deliver Result

We have the technology and industry expertise to develop solutions that can connect people and businesses across variety of mobile devices.

We have a proven track records of solving critical disruption facing digital businessesby bridging the gap between transactional systems and customer interactions

8

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Happy eMasraf Client

130000

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Happy eMarsaf Retail Live Users

12000

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Happy eMasraf Corporate Live Users

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