PR@FFSCompany.com The H Tower, 9 Floor, Dubai, U. A. E. +971 4 705 0341

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Running on top of FFS Middle Office Digital CX Platform, with set of component to choreograph series of events to track interactions and transactions across all integrated channels and touch-points, then respond appropriately with a tailored content mapped to customer behavior and needs.

Solution

Our Solutions

FFS Products

FFS CXLink

The CXLink is an application that you can use to set up and manage customer behaviors, which are a choreographed series of interactions across integrated channels. In a scenario, you anticipate and track the actions of the people (content group) who behaved in a way that will trigger an even-driven scenario to respond appropriately triggering an action to push a content item for those on specified time and channel.

FFS CXLink

The CXLink is an application that you can use to set up and manage customer behaviors, which are a choreographed series of interactions across integrated channels. In a scenario, you anticipate and track the actions of the people (content group) who behaved in a way that will trigger an even-driven scenario to respond appropriately triggering an action to push a content item for those on specified time and channel.

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FFS eMasraf Retail

Banks are increasingly looking for ways to maximize their reach, customer retention, share of wallet, profitability, and satisfaction while reducing the overall costs associated with managing the firm’s total relationship with a customer...

FFS eMasraf Retail

Banks are increasingly looking for ways to maximize their reach, customer retention, share of wallet, profitability, and satisfaction while reducing the overall costs associated with managing the firm’s total relationship with a customer...

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FFS eMasraf Corporate

eMasraf Corporate is designed with all the needed capabilities need by corporate client of the bank with multi-user, multi-level and workflow process...

FFS eMasraf Corporate

eMasraf Corporate is designed with all the needed capabilities need by corporate client of the bank with multi-user, multi-level and workflow process...

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FFS eMasraf Mobile

Running from a unified min-channel platform, delivers customer experience that is responsive with all the capabilities of the web-channel...

FFS eMasraf Mobile

Running from a unified min-channel platform, delivers customer experience that is responsive with all the capabilities of the web-channel...

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FFS eMasraf Onboarding

eMasraf Onboarding application is an end-to-end solution, that enable financial institutions to transform the account creation process to be totally digital and identify customers and verifying their identity securely, to reduce customer’s accusation time and costs.

FFS eMasraf Onboarding

eMasraf Onboarding application is an end-to-end solution, that enable financial institutions to transform the account creation process to be totally digital and identify customers and verifying their identity securely, to reduce customer’s accusation time and costs.

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FFS Investment

It enables wealth managers and investment organizations to offer their clients un-matched customer experience capabilities to manage the relations and increase the average business size...

FFS Investment

It enables wealth managers and investment organizations to offer their clients un-matched customer experience capabilities to manage the relations and increase the average business size...

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Team Member

Our Awesome Creative

Team Member

Haitham Alfaris

Chairman & CEO
Experience: Over 35 years of executive management of leading IT companies (AFiT, FFS, NESM) Education: BSc in Computer Engineering from the University of the Pacific, California, USA.

Ahmed Samir

COO
Experience: Over 25 years of IT management experience (AFiT, FFS) Education: BSc in Engineering from Helwan University, PMP VP Member.

Ahmad Adly

Service Delivery Manager
Experience: Over 19 years implementing projects in Germany, Jordan, Bahrain, Kuwait & Morocco (AFiT, ITS, FF) Education: Ain Shams University - BioPhysics
Process

Our Working Process

1

Select A Project

We have the technology and industry expertise to develop solutions that can connect people and businesses across variety of mobile devices.

2

Project Analysis

We have the technology and industry expertise to develop solutions that can connect people and businesses across variety of mobile devices.

3

Deliver Result

We have the technology and industry expertise to develop solutions that can connect people and businesses across variety of mobile devices.

We have a proven track records of solving critical disruption facing digital businessesby bridging the gap between transactional systems and customer interactions

8

+

Happy eMasraf Client

130000

+

Happy eMarsaf Retail Live Users

12000

+

Happy eMasraf Corporate Live Users

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